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Study Enrolment Support

Get all the info you need right here. If need some more help, get in touch.

1. Enrolling in a private study

Hit the menu button in the top left hand corner of the screen.

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Select the menu cell labelled 'Join Closed Survey'.

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Enter the ID which has been given to you where prompted.

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You're all set up. Sit back and wait for prompts.

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Hit the menu button in the top left hand corner of the screen.

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Select the menu cell labelled 'Join Closed Survey'.

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Enter the ID which has been given to you where prompted.

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You're all set up. Sit back and wait for prompts.

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2. Enrolling in an open study

Hit the menu button in the top left hand corner of the screen.

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Select the menu cell labelled 'Find Open Survey'.

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Tap the download button on the survey cell which you would like to enrol in.

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You're all set up. Sit back and wait for prompts.

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3. Unenrolling from a study

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Hit the menu button in the top left hand corner of the screen.

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Select the menu cell labelled 'My Surveys'.

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Locate the list cell of the survey which you would like to unenrol from.​

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Left swipe the selected cell from its right hand end.

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Select the 'Unenrol' button. 

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You have now successfully unenrolled. You will not receive any more notifications.

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4. Getting your data deleted from our servers

Hit the menu button in the top left hand corner of the screen.

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Select the menu cell labelled 'My Surveys'.

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Locate the list cell of the survey which you would like to unenrol from.​

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Left swipe the selected cell from its right hand end.

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Select the 'Delete data' button. 

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Your participantID will popup on screen. Note this down and email the DPO and request that your​ data be deleted using this reference.

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*This process is due to the fact that we do not collect personally identifiable information so we need a way to indentify you in order to remove your data from our servers.

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